Shipping policy
WHERE DO WE SHIP?
At this time we only offer shipping within the United States (including Hawaii and Alaska).
We offer shipping to overseas US Armed Forces in the Americas, Europe, and Pacific at USPS calculated rates.
HOLIDAY SHIPPING UPDATES
We work hard to ship within 24 hours of receiving an order, Monday-Friday. During the holiday period, you may see delays of 2-3 days in shipping. We keep you updated through notification emails, and you can always reach out to customer service with order inquiries at info@artisanamarket.com or 866-237-8688. More details on shipping and processing are listed below.
SHIPPING COSTS
[ LAST UPDATED: OCTOBER 10, 2025]
Enjoy free shipping on all orders over $34.99 within the Continental United States. Please note that free shipping does not apply to orders shipped to Hawaii.
We offer flat rate shipping for orders under $34.99 based on shipping region, distance from our facility, and our logistical costs. We offer the following rates at checkout:
-
West Coast Flat Rate $7.99
This includes the states of: CA, OR, and WA -
Central US Flat Rate $11.99
This includes the States of: ID, NV, AZ, NM, UT, MT, WY, CO, ND, SD, NE, KS, OK, TX, MN, IA, MO, AR, LA, WI, IL, KY, TN, AL, MS, OH, WV -
East Coast Flat Rate $12.99
This includes the States of: ME, VT, NH, MA, CT, NY, PA, NJ, DE, RI, MD, VA, NC, SC, GA, FL and Washington D.C. -
Hawaii & Alaska Flat Rate $19.99
We ship orders via USPS or UPS ground.
If you need your order as soon as possible, we also offer UPS 2 Day Air as an expedited option, that does not include our own processing time. Please see details below on Order Processing & Shipping.
We are a growing company and, as we scale, we will continue to review our policies in the hopes of improving access to our products. We reserve the right to update our shipping rates and options at any time.
HOLIDAY / WEEKEND SHIPPING
We typically use UPS Ground or USPS for shipments. While we estimate seven days for a shipment to arrive on the East Coast, this is completely subject to shipping traffic, whether the carrier has service interruptions, and whether the carrier can access the address to which you have had product shipped. Please email or call us if you have questions.